The Retail sector represents one of our 3 specialist areas where we have a deep level of knowledge and experience. Our clients include high street retailers (across fashion, general merchandise and department stores), large scale out of town retailers, the grocery market, discount retailers and pure online/ecommerce brands. The rapid development of digital technologies in recent years have resulted in major challenges for retailers as they need to adapt their customer offering to a new and growing audience. The 24-hour online access which is now available to customers demands a high level of customer service and a compelling customer journey. We are well equipped to advise clients based on our broad industry experience and keep up to date with important trends affecting the ever-changing sector.

The senior roles we handle are all senior marketing and commercial roles and would include roles such as;

We recruit Senior Managers and ‘Head of’ positions through to board level Director roles. The range of base salaries is from the £70,000 level up to c.£500,000 plus attractive executive benefits packages. Whilst our primary focus is on the permanent market, we also have a dedicated interim desk which was established in January 2017 to handle senior level interim work. The interim candidates that we place will be charging day rates of between £400 -£2000. For more details on the permanent and interim job titles/levels, please refer to the ‘About Us’ and “Interim” page.

Our clients vary in terms of scale from FTSE 100 & 250 corporates through to small-medium sized companies including start-ups and private equity backed businesses. Our geographic focus is the UK, with most of our clients being London/South East based however we also work with clients in the Middle East which is a very interesting and high growth market.

Delivering a highly professional, focused and bespoke service to both clients and candidates and creating and building long term relationships is our aim. We enjoy a high level of repeat business from clients and particularly pleasing is when successful candidates become future clients and we have the opportunity of helping them build their team

The search process

We are passionate about what we do and confident in our abilities to deliver. Our approach is flexible, thorough, honest and transparent and we will always provide regular updates and feedback to clients and candidates throughout the process. We are also happy to provide advice as to what level an organisation should recruit at and which sectors should be represented on the target list and can often conduct bench-marking exercises to help with this process. Whether you are a client looking to hire new talent into your organisation or a professional searching for your next challenge, it is our job to work with you as a business partner to achieve a successful outcome. We invest time at the beginning of a search to really understand what a client needs in terms of candidate profile and also to learn about the culture of the organisation. This enables us to both represent the client effectively in the external market and to also assess cultural fit issues when discussing the role with potential candidates. It is our belief that a strong shortlist will be comprised of candidates who are both a strong technical fit for the role and a strong cultural fit for the organisation.

With exceptional research expertise, in depth sector knowledge and enthusiasm for what we do, we have developed an extensive market network and database along with the reputation as a highly regarded boutique search firm. Our search methodology is rigorous and candidates go through several stages of screening interviews culminating in a face to face competency based assessment. However, we recognise that changes to the role specification can arise during the course of an assignment and one advantage of being a small business is that we are able to adapt easily and promptly without compromising on timelines.

If you would like to know more, please do get in touch via our Contact Us page

“In dealing with clients, Suzie and her team are committed to understanding the business and its unique challenges; they then immerse themselves into the culture and personal relationships. In dealings with candidates, Suzie Walker Executive Search’s personable manner, straight forward approach and honest attitude results in candidates gaining a positive experience of their search encounter. Suzie regularly received calls from senior executives who value her advice and feedback and she enjoys excellent relationships with senior candidate and clients alike.”

Chief Marketing Officer - Retail Sector